voicemailWhen someone calls your numberIf your number is forwarded (e.g. to your telephone), XOIP will try to connect the call. If it cannot connect you, or you do not pick up, the call will go to voicemail. If you do not forward your calls, XOIP voicemail will pick up automatically. If the caller is sending a fax, XOIP will detect this, and send the fax to your email. You can set how long XOIP rings your phone before diverting to voicemail. Greeting your callersYour number will automatically invite your caller to leave a message by way of the standard greeting "Welcome to the XOIP mailbox of 012 345 6789, please leave a message after the tone." You can record your own personal greeting, that XOIP will use to greet your callers. XOIP allows you to record a temporary greeting, that you can use, for example, if you are on vacation or out of the country. It is very easy to switch between your regular and temporary greetings. Voicemails in your emailYour voicemails are sent to your email as .wav attachments. These can be listened to on your PC.Accessing your voicemail from your mobile phoneIf you call your XOIP number from your mobile phone, XOIP will recognise you. You will hear your new messages, and then be taken to the main menu. To be recognised, it's important that your mobile phone number is set in your number settings. Note that XOIP will not recognise you from your fixed phone, for security reasons. To call from your fixed phone, see below. Accessing your voicemail from a different phoneDial your own XOIP number. You will hear your greeting inviting you to leave a voicemail.
If you have new messages, these will be played. You will then be taken to the main menu.
You were assigned a numeric PIN when you signed up for your XOIP number. You can update this PIN on the website. Note that the password that you use to log into the website is not the same as your PIN.
Listening to your voicemailThe main menu You are taken to the main menu after you finish listening to your messages. You can get back to the main menu at any time by pressing From the main menu, you can press
Navigating new and old messages From the main menu, press Press You can press
Recording a memoFrom the main menu, press Record your memo after the tone, and press
Recording and changing your greetingFrom the main menu, press You can choose to have your callers greeting by
The standard greeting is active by default. Callers will be greeted with "This is the XOIP mailbox of 012 345 6789 (your number). Please leave a message after the tone. When done, hang up or press the hash key." Press
![]() You may decide to record a temporary greeting, to use for example when you are on vacation or overseas. XOIP allows you to easily switch between your regular and temporary greeting.
Press
Cleaning up your mailboxFrom the main menu, press You can then press
Forwarding your callsFrom the main menu, press Press
The conditions for forwarding your number depend on your type of number and package. Please check our packages here.
Changing your voicemail languageFrom the main menu, press Press
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