Online faxingXOIP enables you to send your faxes online from your email or with the smart online tool. Say goodbye to that expensive fax machine that you hardly ever use and choose internet faxing with XOIP! [Free registration for fax via email] The benefits of internet faxingSave space and money: say goodbye to your expensive fax machine;
receiving faxesThe basicsYour XOIP number will automatically accept any fax that is sent to it. It works like any other telephone number with a fax machine attached to it. Your faxes will be sent to your email. Using your home or office number instead of your XOIP numberYou may continue to use your home or office number by forwarding it to your XOIP number. See call forwarding for details. Alternatively you can also let XOIP take over service on your existing number (number porting). Fax formatsFaxes are sent to your email as attachments. You may select to receive faxes in either .pdf or .tiff format by updating your number settings. Both formats are accepted by most operating systems, including Windows, Mac and Linux. Usage and limitsYou incur no cost for receiving as many faxes as you like on XOIP Plus numbers. Subscriptions to XOIP Local numbers include 200 free incoming minutes/month.You may receive multiple faxes simultaneously, with no limit on the number of pages you may receive. XOIP for fax-onlyYou may configure any of your XOIP numbers as fax-only. This is advisable if you receive a lot of faxes. For fax-only numbers, callers hear a fax tone immediately upon pick-up. Accessing old faxesYou can use the My Messages tab on your account to resend faxes to yourself that are less than 3 months old. To send old faxes to an alternate email address, you should first update the email address on your XOIP number.
sending faxessend faxes by sending emailsSending your fax1. Create a new emailCreate a new email using your favourite mail program. 2. Enter the fax numberEnter the telephone number you wish to send the fax to in the to address field of the email message. The mail address should be the number in international format, followed by @sendfax.xoip.com For example, to send a fax to an Amsterdam (020) number in the Netherlands (+31), use one of the following addresses:
3. Attach the .pdfAttach the .pdf you wish to fax to your email. You may attach multiple .pdf's. Only the .pdf document will be faxes. Any text in the subject, or additional text in the body of the mail will not be faxed. If your computer can not save files as .pdf, see the fax sending faq for details on downloading a .pdf creator. 4. Sending the faxSend your email. You will receive a confirmation email informing you that your fax is being sent, and another email confirming whether delivery was successful or not. SecurityYou can choose which type of security you would like to use. You can set up your security method under 'my profile' Confirmation link It is highly recommended to preview the fax before you confirm it. For more information see the fax sending faq. Security token No security send faxes using the online toolYou can use the fax sending tool to send faxes. You do not need to install any software. 1. Enter the fax numberEnter the telephone number you wish to send the fax to. You may enter up to ten telephone numbers, each separated by a comma. 2. Uploading .pdf filesThe document you wish to send must be saved as an Adobe .pdf file. Click the "browse" button to upload the file you wish to fax. If your computer can not save files as .pdf, see the fax sending faq for details on downloading a .pdf creator. Press the "upload" button to upload the fax. 3. Sending the faxXOIP will display the fax on your screen. You need to check that you are happy with the result before you send it. XOIP does not take responsibility for the contents of the encoded fax. For more information see the fax sending faq. Verify the cost, and press "send".
retries and costsFailed faxesFaxes may take a while to send. Sometimes people’s fax machines are busy, or there are problems receiving the fax. XOIP will try 3 times to send the fax. You will be notified once the fax is sent, or if it cannot be sent. If your fax cannot be delivered, you will be charged for one page. Credit and fax sending ratesFor details on credit and how to buy it, see information on credit. For details on the cost of sending a fax to various places, see the fax sending rates. If you do not have sufficient credit in your account to send your fax, you will be emailed with a request to upload credit. Your fax will be sent automatically once you have increased your credit balance. |