In order to send faxes or to forward calls, you need to use XOIP credit. Faxes are paid per page with XOIP credit. Forwarded calls are paid per minute with XOIP credit. Credits are denominated in Euro.
After you have purchased XOIP credit, the costs of sent faxes or forwarded calls are automatically deducted from your XOIP credit.
You can see you credit balance on XOIP website, on each page where it is relevant.
Empty credit balance
When your balance is empty you will not be able to send a fax. Call will not be forwarded, but will go direct to voicemail.
Buying new credits
You can purchase credit on the XOIP website. You can choose from several amounts, depending on what you
Free minutes (soon)
Some voice subscriptions contain a monthly allowance of free minutes of forwarding calls. As long as you have free minutes left in the month, no credit will be deducted from you balance.
Alert when running low (soon)
When you’re running low on credits, you will receive an email notification, so that you can top up and not miss any calls. When you run low in free minutes and you have insufficient credit to forward a call, you will also be notified by email.
When your credit runs low while you’re in a call, you will hear an audio message during the call, alerting you that your credit will soon be finished.