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Some differences between porting and forwarding numbers to XOIP.

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There are a few differences between porting and forwarding numbers to XOIP. You can view a short overview of this in the blog below.

XOIP can, for example, take over your current fax number. This takes around 5-7 business days. To do this, you will need to sign up for a one-year, or longer, XOIP subscription. If a number needs to be ported from an ISDN2-subscription, XOIP needs to take over all numbers from this registration. If this is the case, you will need to inform XOIP about it.

All XOIP services are available to ported numbers. After porting, your number will not be available on your fax machine or phone and all faxes and voice mail messages will be forwarded to your email. This saves you costs from your existing telecom provider, when you for example forward your phone.

You can use XOIP as a voice mail and fax service when your numbers are forwarded to XOIP. This feature is available to both personal and business numbers. When you call someone, your telecom provider will forward this call to your XOIP number. Your telecom provider charges money for this. These are the same costs that you would pay if you call your XOIP number from your phone. The person calling you will pay the regular costs of a call to your phone. You pay for the call costs from your phone to your XOIP number.

You can also XOIP to replace the voice mail-service of your mobile operator. An interesting benefit is, for example, the ability to use email to listen to messages left on your mobile phone while you are overseas. You will not have to pay the high roaming costs.

In forwarding your number to, among others, Skype, XOIP first tries to connect the call. If a connection cannot be made, the call is automatically forwarded to voice mail. If you do not forward your calls, XOIP voicemail will automatically take the call.

The various XOIP packages

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XOIP offers you various packages. There is a XOIP Basic Package, a XOIP Plus Package and a XOIP Local Package.

The service of the XOIP Basic package and the XOIP Plus package is free. You do not pay subscription costs and the costs of the calls are paid for by the caller.

Your XOIP Basic numbers and XOIP Plus numbers can be forwarded to landlines and mobile phones. You can find more information about forwarding here. You can add as many numbers as you want to the above mentioned packages with no extra costs. The numbers in the XOIP Basic package cannot be transferred to a XOIP Plus number in the XOIP Plus package and vice versa.

The XOIP Plus package also offers another advantage. You can earn XOIP credits with all incoming fax pages. You can send fax messages with these credits. This is not possible with a XOIP Basic package. You can buy credits with both mentioned packages.

You can also register for a local XOIP-number in your own residential area. Your local XOIP number has the same area code as your normal phone number. Callers will pay the regular costs for calls to a domestic number.

You can also receive faxes and voice mail through email with your local XOIP number, and use all other XOIP features, such as forwarding to landlines and mobile phones. Click here for more information about  the costs of forwarding.

If you are interested in a number block on a XOIP Local package, you can send an email to [email protected]. For more information about number blocks on a XOIP Basic and XOIP Plus package, click here.

A local XOIP number has an annual subscription fee of €85 (€9,50 per month).

All XOIP numbers are given out in compliance with the General Terms and Conditions.

How to request a local XOIP number

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Besides the well-known 084 numbers, XOIP also has access to local numbers in all Dutch areas. You can request a local XOIP number with your own area code through the subscribe icon on the XOIP website. If you live, for example, in The Hague, you can request a 070 XOIP number.

The call costs for the local XOIP numbers are lower than the 084 numbers. You do need a subscription, however. A local XOIP number has an annual subscription fee of €85 (€9,50 per month).

Your local XOIP number works the same way as other phone numbers. The person who calls you pays the regular landlines rates. You can receive faxes and voicemails by email with local XOIP numbers, and use all other XOIP features.  You can forward local XOIP numbers to landlines and mobile phones. More information about the costs of forwarding can be found here.

The local XOIP number subscription also contains 200 free incoming faxes or minutes per month. If you want to receive more, you can supplement this with XOIP credits for € 0,15 per 10 minutes.

It is also possible to subscribe for multiple numbers.

Useful hints to optimise XOIP usage

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XOIP has been a large provider of fax & voice to email services for more than 10 years. Accessible and available to everyone.  Below, you can find a couple of useful hints that emphasise the benefits of using XOIP when it comes to fax, email, voice mail and social media.

XOIP and your incoming fax messages

You can receive fax messages on your personal XOIP telephone number . If you receive a lot of fax messages, you can set your number to ‘fax only’.  It is also possible to receive fax messages on your landline by forwarding your phone to XOIP. You can also use XOIP as a scanner by faxing documents to your own XOIP number.

XOIP voicemail and forwarded calls

XOIP Voicemail records your messages if you are not available. If you forward your calls to your mobile phone or Skype, XOIP Voicemail will record a message if you do not pick up. It is also possible to receive a XOIP message by email.

Forwarding your XOIP number to Skype is also possible. This is free. Callers pay the normal rates.

You can listen to your voice mail and manage your messages by calling your own XOIP number.

XOIP and social media

The social media feature enables you to easily record messages with your XOIP number. You can do this anywhere.  After that, you can share them with your network on Facebook or Twitter.

Some general hints for XOIP usage. 

Establish a virtual office in the Netherlands. Your clients call a Dutch number, while you accept calls with Skype at your foreign offices.

A landline is no longer necessary after purchasing a XOIP number. Save on the monthly costs and use a XOIP number and answer your calls with Skype.

Skype

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Thanks to XOIP it is possible to forward calls to your Skype number.

This means that your contacts, family and friends can call your XOIP number instead of your Skype number. Provided that this number is diverted to your Skype number, you can then answer this call via Skype in the usual way. More detailed information can be found on the XOIP website.

If you are not online, the call will be diverted to your XOIP voicemail and you will receive the voice message in your email.

Diverting your XOIP number to Skype certainly has some very attractive benefits.

The first advantage is that you can cancel your KPN subscription when subscribing to a XOIP Local number and you no longer need to pay those monthly subscription fees. Forwarding to Skype is free and your callers pay the normal rates.

Another advantage of a XOIP Local is that you are able to simulate a virtual office in The Netherlands. When you receive a call on this local Dutch number, you can answer the call via Skype, wherever in the world you may be. Being reachable on a local number in stead of Skype will also make client feel more confident. See our website to see how you can request a local Dutch number.

Even if you travel often, you can be reached on you XOIP number rather than your mobile number. Should you not be able to answer the call, it will be forwarded to your XOIP voicemail.

All the above will only be possible if you are able to configure Skype – more information on this on our website under Skype Connect.

Voice Tweet

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After obtaining a XOIP number, you can link this number to your Facebook or Twitter account. Then you only need to call this number and leave a message, to share the message with your social network. Friend, family and other followers will receive a link to enable them to play back the message.

With XOIP it is now possible to publish audio messages via social media like Facebook and Twitter.

All you need to do, is to sign up for a free 084 XOIP number. Obtaining a XOIP local number is also possible at a subscription price of EUR 9.50 (or 85 per year). See the XOIP website for more information on subscribing to a XOIP number.

Should you already have a XOIP number, you can simply use that number, or add another XOIP number to your account.

So how does a Voice Tweet work?

After obtaining a XOIP number, you can link this number to your Facebook or Twitter account. Detailed instructions on configuring your Voice Tweet number can be found on our website. Then you only need to call this number and leave a message, to share the message with your social network. Friend, family and other followers will receive a link to enable them to play back the message.

It is also possible to secure your Voice Tweet number with a PIN code, but not required. This enables your friends and relatives to call the number and leave messages too.

Why Voice Tweet?

Voice Tweet is very practical when you are in situations where you are not able to access the Internet. It is a convenient way to keep your family and friends up to date with your adventures while on holiday, or even, for example, to report on that thrilling game that you are attending.

How to send a fax via email using XOIP.

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The fax is saved as a .PDF document and attached to an email message. Only the .PDF document will be sent as a fax. Any text in the email or subject will not be sent.

Send a fax via email in three easy steps:

  1. If you do not have a XOIP account yet, please register now for a free XOIPaccount. There are no further obligations associated with this account, and further, your privacy will be ensured because XOIP is a registered Telecom provider. The easiest is to use the same email address for logging in to your XOIP account and for sending faxes. If you would like to use a different email account, you can configure your ‘from’ address in the ‘my profile’ section when logged into your account.
  2. Save the fax as a .PDF document and attach it to an email message. Only the .PDF document will be sent as a fax. Any text in the email or subject will not be sent.
  3. Send the email to [email protected]. Substitute 311231234 with the fax number. The fax number must be entered in international format. (Thus a fax number in The Netherlands begins with 31). The 00 or + can be omitted. XOIP sends your fax to the fax number as specified in the email address. You will receive a message from XOIP confirming that the fax has been delivered or not.

If you have insufficient funds for a fax transmission, you will be asked (via email) to load XOIP credit. The fax will only be sent when sufficient funds are available on your XOIP account.

Requesting a XOIP account and receiving faxes are free. However, you need to have enough credit available to be able to send a fax. This amount is needed to fund outgoing phone calls. You can determine the value of XOIP credit that you will need. Furthermore, XOIP will not ask you for any banking details.

How can you send a fax via email for free?

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Although it is not possible to send a fax completely free from an email account, there is however the possibility to, for example, create a fax document of 8 pages long and send it at a once-off fee of approximately one euro!

XOIP is often asked how a free fax via email can be sent.

Although it is not possible to send a fax completely for free from your email account, there is however the possibility to, for example, create a fax document of 8 pages long and send it at a once-off fee of approximately one euro!

Using XOIP, a fax can be sent with a once-off payment. This amount is needed to cover the cost of sending the fax. Other than this, you need no fixed memberships or other obligations. Sending a page to the USA, Great Britain or The Netherlands will for example, cost 0.15 euro cents. The minimum amount of credit that can be purchased at a time is EUR 1.30 or about 8 pages.

You can pay for credits using Paypal, iDeal or by calling the 0900 XOIP number. Once again, you only buy credit that you need, and an ongoing subscription is not required. You also do not have to give any banking details to XOIP.

XOIP would like to send your fax for free. However, XOIP needs to pay the connection to the recipient of your fax. If you want to receive faxes, you can sign up for a free XOIP number. You can then receive faxes for free on your email address.

To send your faxes via email, you create a XOIP account with your email address. Subsequently, you are then able to send your fax, drawn up in a pdf format, via email by sending it to [email protected] (where 311231234 is the fax number).

Fax sending via email

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With XOIP you can now follow these easy steps to send faxes via email.

Firstly, create a new message in your email program. In the ‘to’ field, enter the fax number followed by @sendfax.xoip.com. Caution! The number must be entered in international format. A fax to be sent to a company in Amsterdam is addressed as follows: [email protected].

The add the PDF file that you would like to send as an attachment to your email. Only the PDF file will be sent. Test in the email subject or in the email itself will not be sent.

The email can then be sent in the usual way. You will receive an automatic confirmation via email from XOIP that your email has been received. You will also receive an email to confirm whether the fax has been delivered or not.

To prevent abuse, there are three different options to protect your faxing. You can find these three options under “my profile”. More details about setting the security options can be found on our website. With this security check, XOIP verifies that the email address that you are sending the fax from, corresponds with the address you provided in your XOIP account.

It is also possible to send multiple faxes via email.

For sending faxes it remains important that you have enough credit. If you do not have sufficient funds, XOIP will as you to add more credit. The fax will then be sent when you have sufficient funds available.

Meanwhile, you can add multiple numbers to your XOIP account. You may want to manage numbers for different people, or you need several numbers for yourself.

Tariffs

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The rates for XOIP Basic and XOIP Plus were adjusted in the first month of 2013, the rate is now 70 and 80 cents per minute respectively. You can always find the rates on our website here.

In the first month of 2013, the rates for XOIP Basic and XOIP Plus were adjusted. The rate is now 70 and 80 cents per minute. You’ll find the prices on our website here. This means that there will be a slight increase in cost per minute to anyone that sends an online fax to you.